Terms & Conditions

Welcome to Artistique by Monisha (“we,” “us,” or “our”). By accessing or using our website www.artistiquebymonisha.in, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our Website.

1. Acceptance of Terms

By accessing or placing an order or booking a workshop on our Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree to these Terms, please do not use our Website.

2. Products & Services

1. All products, custom creations, and workshop offerings on our Website are for informational and order/booking purposes only.

2. Availability is subject to change. Some items may be limited edition, custom-made, or unavailable without prior notice.

3. We reserve the right to modify, update, or discontinue any product or service at any time.

3. Pricing & Payments

1. Prices displayed on the Website are indicative and may vary depending on customization, materials, size, or special requirements.

2. Workshop fees, custom orders, and product prices are payable via approved payment methods communicated by our team.

3. We reserve the right to update prices without prior notice.

4. Orders, Customizations & Workshop Bookings

1. Submitting an order request or booking does not constitute a confirmed purchase or registration.

2. Our team will contact you to confirm product availability, customization details, final pricing, and workshop slots.

3. For custom orders, customers must provide accurate specifications (name, mantra, image, colors, etc.). We are not responsible for errors resulting from incorrect or incomplete details.

4. Workshop registrations are confirmed only after full payment or as per the specific booking instructions.

5. Shipping & Delivery

1. Delivery timelines and costs will be communicated upon order confirmation.

2. We are not liable for delays caused by third-party logistics, customs (for international shipments), or unforeseen circumstances.

3. Customers are responsible for providing correct shipping details.

6. Returns, Exchanges & Cancellations

1. Since many of our products are handcrafted, personalized, or custom-made, returns or exchanges are not generally accepted, except in cases of:

   • Manufacturing defects

   • Incorrect product delivered

2. Custom orders cannot be cancelled or refunded once production has started.

3. For approved returns or exchanges, items must be in their original condition and packaging.

4. Workshop cancellations or rescheduling are subject to our workshop policy, which will be communicated at the time of booking.

7. Promotions & Discounts

1. Any promotional offers, discounts, or special packages are subject to specific terms and validity dates.

2. Promotions cannot be combined with other offers unless explicitly mentioned.

3. We reserve the right to modify, withdraw, or discontinue any promotion at any time.

8. Privacy & Personal Information

1. We respect your privacy and handle all personal information (name, phone number, email, address) in accordance with our Privacy Policy.

2. Data collected is used for processing orders, confirming bookings, customer support, and improving our services.

3. Personal information is never sold to third parties. Shared information is strictly for order fulfillment, delivery, or communication purposes only.

9. Intellectual Property

1. All content, designs, images, logos, and product ideas displayed on our Website are the intellectual property of Artistique by Monisha.

2. No part of this website may be reproduced, copied, or used without prior written permission.

10. User Responsibilities & Conduct

1. You agree to provide accurate and complete information while placing orders, custom requests, or workshop bookings.

2. We reserve the right to suspend or cancel any order, booking, or account if it appears fraudulent or violates these Terms.

11. Limitation of Liability

1. While we take every effort to ensure product quality and workshop experience, we are not liable for:

   • Personal injuries during workshops (participants must follow safety instructions)

   • Misuse or improper handling of products

   • Delays caused by third-party delivery services

12. Contact Information

For any questions regarding these Terms, orders, workshops, or custom requests, please contact us:
📧 Email: info@artistiquebymonisha.in
🌐 Website: www.artistiquebymonisha.in